What do we mean by great service delivery? It's more than simply turning up and doing the things you are funded to do, or that your donors have given you money for. Great service delivery equals impact; which is where you actually change someone's life for the better. Have you noticed that following each funding … Continue reading Great Service Delivery
Despite record funding, increasing employment and even more nonprofit organisations we appear to have achieved little in the way of minimising or eliminating society's wicked problems. Maybe the solution lies with community engagement and decision making?
Coaching at work is an essential skills for all managers. It isn't easy to learn to do well and it requires constant attention to detail to keep doing it well. The benefits are significant - people satisfied with their work, higher productivity and improved teamwork.