What do we mean by great service delivery? It's more than simply turning up and doing the things you are funded to do, or that your donors have given you money for. Great service delivery equals impact; which is where you actually change someone's life for the better. Have you noticed that following each funding … Continue reading Great Service Delivery
A key tenent of civil society must surely be to do no harm. The Prime Ministers exhortation to employers to dob in a job seeker that turns down a role sit close to the bottom of the 'do no harm' scale.
Facebooks shut down of NGO and charity pages during its stouch with the Australian Government should act as an incentive for nonprofits to manage risk around stakeholder communication
Psychologist Mihaly Csikszentimihalyi's research into 'flow' those moments of optimal experience provides lessons for us to engage in both work and leisure activities that are lead by our heart. Do the things we want to do and learn to do them so well they become the things we love to do.
Despite record funding, increasing employment and even more nonprofit organisations we appear to have achieved little in the way of minimising or eliminating society's wicked problems. Maybe the solution lies with community engagement and decision making?